Receptionist

The Electronic Document Preparation and Management (EDPM) syllabus is designed to equip students with knowledge and computer-related skills required to enhance the performance of clerical and administrative tasks.

The EDPM syllabus will provide a holistic approach to acquisition of knowledge and the development of candidates’ decision-making and problem-solving skills. It is suited for candidates pursuing any discipline, as the competencies and skills developed in the preparation and management of electronic documents are interdisciplinary and imperative in the world of work or in the pursuit of further studies.

The syllabus is arranged in nine sections, subdivided into specific objectives and corresponding content.

Section IFundamentals of Computing
Section IIKeyboarding Mastery
Section IIIIntroduction to Application Software
Section IVUse of Application Software
Section VBusiness Document Preparation
Section VISpecialised Document Preparation
Section VIIElectronic Communication
Section VIIIDocument Management
Section IXEthics

The syllabus replaces CSEC Typewriting and uses the computer instead of the typewriter. Unlike the CSEC Information Technology Syllabus, CSEC EDPM emphasises computer applications related to the production, filing and retrieval of documents, skills that are crucial in today’s office environment.